Anthropomorphic AI and human collaboration

ECIS 2027 theme focuses on “Bridging Digital Borders”. Understanding AI’s anthropomorphism and the role such a human-like characterisation has on the way people perceive these pervasive technologies will be central in enabling the interconnected world where people from across the globe can connect with each other through the digital intermediaries. Creating Anthropomorphic AI tools has ethical implications as well when the ability of a user to distinguish between human and AI agents disappear. Also, the ability to generate compelling content could be exploited for malicious purposes, making it necessary to establish stricter security measures and regulations to prevent abuse. Those aspects need to be accounted for in any digital future perspective. An important aspect of AI tools’ Anthropomorphism is the cognitive and psychometric state of those tools. Pellert et al. (2023) have established that Gen AI tools can have unique psychological profiles. This provides the basis that mass personalisation of AI tools is possible where personality profiles of Anthropomorphic AI tools closely resemble users’ personality profiles for higher productivity and better augmentation. Such issues are central to Information Systems’ study of digital futures as our field can leverage interdisciplinary studies, theories, and study designs to analyze the various aspects of such Anthropomorphic AI.