Human-computer interaction in the age of agentic AI
Track 18
Track chairs
Constantinos K. Coursaris
HEC Montréal
Julia Seitz Sänger
Karlsruhe Institute of Technology
Wietske Van Osch
HEC Montréal
Track description
Advances in digital technologies are creating new opportunities and challenges for Human-Computer Interaction (HCI) research in Information Systems. From immersive environments and conversational interfaces to intelligent agents, robotics, and emerging forms of agentic AI, digital technologies increasingly mediate how individuals, teams, organisations, and societies work, collaborate, decide, learn, and interact. As these technologies become more autonomous, adaptive, and embedded in everyday organisational and social life, it is increasingly important to understand not only their effects on human cognition and affect, but also how individual traits shape these effects. These developments make a human-centered perspective essential.
HCI is a fundamental research area within the Information Systems discipline, concerned with understanding, designing, evaluating, and theorising human interaction with information systems and digital technologies more broadly. In the era of agentic AI, this agenda is especially timely. Agentic AI systems can act on behalf of users, coordinate tasks, make recommendations, initiate actions, and reshape the boundaries between human and machine agency. These systems may help bridge digital borders by enabling new forms of access, collaboration, personalisation, and decision support, but they may also create new divides related to trust, transparency, accountability, inclusion, privacy, security, wellbeing, and control.
This track provides a forum for IS scholars to examine how human interaction with digital technologies can be designed and governed in ways that are meaningful, responsible, inclusive, and beneficial to business and society. We are especially interested in research that explores how HCI can bridge the divide between human and machine actors while preserving human agency, supporting user experience, and aligning technological innovation with human, organisational, and societal values.
We welcome empirical, conceptual, and methodological oriented research on the design, development, use, adoption, evaluation, and consequences of interactive systems. Suitable submissions may generate design knowledge for computing artifacts, advance methods for studying HCI and user experience, or theorise the implications of specific interface features, design choices, and interaction patterns. The track welcomes diverse methods and levels of analysis, including individual, team, organisational, and societal perspectives.
Publishing opportunities in leading journals
This track is sponsored by AIS SIGHCI. High quality and relevant papers from this track will be considered for selection for fast-tracked development towards publication in AIS Transaction on Human-Computer Interaction http://aisel.aisnet.org/thci.
The track builds on the success of the past HCI Tracks at ECIS, AMCIS, the HCI and Robotic Interface Design Track at PACIS, and the annual pre-ICIS Workshop on HCI Research in MIS, and continues to engage the European community of AIS scholars. This success is reflected in the number of submitted manuscripts, papers accepted for presentation, and the number of Track session and workshop attendees, among others. The most popular topics covered by recent papers presented during these conferences/workshops include:
- Human-AI interaction, including topics related to inclusivity and ethics in AI design
- Chatbots and conversational agents
- Robotics, human-robot interaction, and human-machine collaboration
- Metaverse and immersive environments (AR/VR)
- Visual design components: aesthetics, visual analytics, and visual storytelling
- Dark side of HCI including technostress
Topics of interest
- Impact and Design of Agentic AI, autonomous systems, and human-machine agency on human cognition and behavior
- Algorithmic transparency, explainability, and user control
- Conversational interfaces, digital assistants, and intelligent agents
- Design for elderly and marginalized groups ?
- Design and evaluation of interactive AI systems, agentic AI, and autonomous systems
- Design and impact of digital collaboration and groupwork systems with and without AI
- Digital borders, inclusion, accessibility, and participation
- Digital wellbeing, technostress, dark patterns, and responsible engagement
- Ethics, accountability, governance, and legal implications of HCI
- Human-AI collaboration, teaming, and decision support
- Human-centered and responsible design, esp. for human-centered AI
- Human-robot interaction and embodied intelligent systems
- Impact and Design of immersive environments, AR/VR/MR, spatial computing, and mobile computing
- Privacy, security, trust, and data governance in digital interaction
- User experience, usability, aesthetics, and affective interaction
- UX methods, NeuroIS, behavioral analytics, and physiological measurement
Associate editors
Eric T. Lim
UNSW Sydney
Qiuzhen Wang
Zhejiang University
Fiona Nah
City University of Hong Kong
Il Im
Yonsei University, School of Business
Suranga Nanayakkara
National University of Singapore
Xinwei Wang
University of Auckland
Andreas Eckhardt
University of Innsbruck
Vasso Stylianou
University of Nicosia
Torkil Clemmensen
Copenhagen Business School
Matthias Soellner
University of Kassel
Polyxeni Vasilakopoulou
University of Agder
Dov Te’Eni
Tel Aviv University
Milena Head
McMaster University
Adriane Randolph
Kennesaw State University
Lakshmi Iyer
Appalachian State University
